ORDERING RULES AND POLICIES

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1. The Wagical Place is located at:

            The Wagical Place 
            c/o Patrizia Scheffler 
            4222 Goodson Ct. 
            Belcamp, MD 21017
            USA
            PHONE:(410)-273-7591
            EMAIL: scheffle@wagicalplace.com
     
   

2. The minimum order is $5.00.  Payments accepted include cash, check, money order, and Online payments (available to US residents and International customers from 26 countries at least 18 years old having a valid Credit Card) through Paypal.com.  If you pay with a personal check, your order may be held until your check clears the bank. All International Checks or Money Order should be payable through a Bank in the United States and have the American Banking Association (ABA) routing number printed on the Check or Money order.  International checks/money orders without the ABA Routing Number will be returned to the sender unless the $6 processing fee we are charged for such checks is included with the payment.  We do not recommend shipping cash though the mail, because if it is lost it is your loss not ours.  If you do pay cash and your order is OVER $10 your order should be rounded DOWN to the next whole dollar amount. Otherwise, for orders of less than $10 round UP to the next whole dollar amount. DO NOT send coins.  We recommend sending registered mail, for your protection as well as ours, when sending cash payments. Check or Money order should have Patrizia Scheffler as the payee.
3. Shipping is paid by the customer.  Shipping is 1st class US postage, though we will ship anyway you prefer.  To estimate your shipping costs click here.  Be sure to look at the examples provided at the bottom of the page. Shipping involves postage, sleeves (optional), top loaders (optional), and a bubble mailer. Large orders will ship in a box and not include top loaders or a bubble mailer. You may request insurance (available to US residents only). We are not responsible for shipments lost in the mail.  Sorry insurance is not available for International orders.
4. To place an order view our shopping cart and enter the number of cards you would like in the box next to the quantity we have available then click 'add to kart' either on the top or bottom of the price lists.  You will then be taken to the order page. In the order page fill in your Email address (required) and shipping address (required) and click 'Update'. If you do not click 'Update' the information you entered will not be retained and you will have to enter it again. You can then select other price lists to add more cards. On the order page you can view and edit the number of cards in your shopping kart. Once you have selected at least $5.00 worth of cards a 'Finish Order' check box will appear allowing you to complete your order. Once you are finished selecting all cards you want check the 'Finish Order' box and click 'Update'. You will immediately be sent an Email confirming your purchase. If you do not receive and Email you either entered and invalid Email address or you Email server (or ours) was unavailable. The Email you receive is just a confirmation and NOT an INVOICE as it does not include any shipping charges. It is possible that multiple customers have the same cards in their shopping cart at the same time. If these are the last of a particular card available and another customer finishes his/her order first they will disappear from your shopping cart (you will see zero of the cards available). If we do not have any database errors or mis-sorted cards you will receive exactly the cards in your shopping cart. Our database updates real time every time someone clicks the 'Finish Order' check box.
5. You may change you order by adding more cards at a latter time. To UPDATE an order, simply order as before, but when you finish write the INVOICE # and UPDATE in the 'note:' box. Updates must also be a minimum of $5.00. Dropping cards from and order is NOT ALLOWED, though you can 'clear' or change the number of cards selected in your shopping cart anytime before you select the 'Finish Order' check box and click 'Update'.
6. Our business hours are from 9AM to 6PM EST (09:00 hrs to 18:00 hrs) Monday - Friday and 9AM to 12PM EST (09:00 hrs to 12:00 hrs) Saturday - Sunday, but most of the time we will process orders outside these hours. If you order on a weekend you will still receive a confirmation Email and will not receive an INVOICE within 24 hours.
7. Dropping cards from an order is not allowed. You have have 2 weeks to pay for an order. Orders not paid in 2 weeks will be canceled at our discretion. If you waste our time by placing an order you have no intention of paying we will not do business with you again. We reserve the right to reject any order for any reason.
8. If you don't like our rules, suggest changes! Yes, we listen to customers or potential customers. Contact us with your suggestions. You will not be added to any mailing list. We respect our customers privacy. The information collected (Email address and shipping address) is only used to process an order. We do not pass this information to any other party. We do add you to our Preferred Customer list if you successfully completed an order with us. We however, give you the chance to opt out.
9. Order can ONLY be accepted though our web server. We cannot accept Email orders or phone orders. The phone number above is only for contacting us if you wish to contact us for any reason other then placing an order. Credit Card payment can only be made via the Paypal.com online payment service.
10. We have the option of changing the rules if they become unworkable. If we change the rules a notice will be given on our Lastest News page.

    This page was last updated: Thu Jan 5 12:58:27 EST 2005